Wednesday, September 14, 2011

Tour ChatComm 911 Center





Dunwoody and ChatComm Host 911 Open House

City Prepares for Transition of 911 Communication Services

Dunwoody, Ga. – September 14, 2011 – Residents and businesses in Dunwoody are invited to a behind-the-scenes look at the City’s new 9-1-1 communications services provider during a 911 Open House on Wednesday, September 28, 2011.
Beginning October 3, the City of Dunwoody will join the cities of Sandy Springs and Johns Creek in their joint 9-1-1 center known as the Chattahoochee River 9-1-1 Authority or ChatComm.
“With the transition to ChatComm, Dunwoody ensures a high level of service for our citizens while limiting our expenses to a fixed fee,” said Mayor Ken Wright. “Moving to ChatComm solidifies a vital part of Dunwoody’s public safety efforts by improving our 911 communication services."
Based on an Intergovernmental Agreement (IGA) signed earlier this year, ChatComm will answer and dispatch Dunwoody’s police emergency calls. Performance standards in the IGA stipulate that at least 90 percent of 9-1-1 calls be answered within 10 seconds and at least 90 percent of calls be processed for dispatch within 60 seconds.
ChatComm dispatches emergency calls for Sandy Springs and Johns Creek police including fire departments and the Rural Metro Ambulance services for Sandy Springs. In 2010, ChatComm received over 110,000 9-1-1 calls and dispatched to 114,122 incidents.
WHAT:          911 Open House
                      (tours, light refreshments, and information on ChatComm)
WHERE:   ChatComm
                   859 Mount Vernon Highway, Suite 400
                   Sandy Springs, GA 30328

WHEN:      Wednesday, September 28
                   10:00 a.m. – 12:00 p.m.
                   7:00 p.m. – 9:00 p.m.

No comments: